Casinova Terms and Conditions
A plain-language guide to how our Terms of Service work, and where to find the full agreement.
We are Casinova, and this page explains how our Casinova terms and conditions are structured and what they cover in general. We serve players in the UK, and everything we publish here is written in that context. The full legal agreement governing your use of our site is the authoritative document, and we always recommend reading it directly on the official site before you register or deposit.
Terms of service exist to set out the rules both sides agree to when a visitor becomes a player. They typically describe eligibility, account conduct, how bonuses and promotions are administered, and what happens if a dispute arises. We keep this page focused on explaining that structure rather than repeating clauses that can change, so you always know to check the current version where it is published in full.
What our terms and conditions typically address
- Who is eligible to register and play, including age and location conditions
- Rules for account registration, verification and responsible use
- How promotions, free spins and bonus offers are structured and administered
- Wagering conditions attached to bonus funds, where a bonus is offered
- Deposit and withdrawal conduct expected of players
- How disputes, closures or suspensions are handled
Why we point you to the official document
Terms and conditions for any online casino are detailed, and they can be updated as offers, features or regulations change. Rather than paraphrase specific clauses here, which risks going out of date or misstating a detail, we ask every visitor to read the current terms in full on the official site before playing. This is standard practice across the category, and it protects you as much as it protects us.
If a particular clause is unclear, our Casinova faq page is a good place to start, since it answers many of the practical questions players ask before they commit to an account. For questions that are specific to a promotion you have seen advertised, the terms attached to that individual offer will always take precedence over general wording, so check both together.
How this page relates to our other policies
Our terms and conditions sit alongside separate policies covering privacy and cookies, and together these documents describe how your data is handled and how the site itself operates technically. None of these replace the other; each covers a distinct part of your relationship with us, and we recommend reading them as a set rather than in isolation.
Bonus terms live with the offer itself
Every promotion carries its own conditions, including any wagering requirements that apply to bonus funds. Rather than list figures here that can change from one offer to the next, we describe the general shape of these mechanics on our Casinova bonus types page, and the exact terms for any live offer are published wherever that offer appears.
Playing across devices and game formats
Our terms apply equally whichever way you choose to play, whether that is through a desktop browser or on a phone. If you are curious about how the experience adapts to smaller screens, our Casinova mobile casino page walks through what that looks like in general terms. The same underlying rules also cover interactive formats such as the live casino at Casinova, where a dealer hosts the game in real time rather than software alone.
Because these formats can carry their own house rules around timing or table limits, always check the specific terms shown before you join a table or a session. This keeps expectations clear on both sides and avoids any confusion once play is under way.
Players must be 18 or over to register or play. If gambling stops being enjoyable, our Responsible gambling page has guidance and support routes worth reading regardless of how long you have played.
Frequently asked questions
Where can I read the full Casinova terms and conditions?
The complete, current agreement is published on the official site. We keep this page as a general explainer of what those terms cover, but the published document always takes precedence over any summary.
Do the terms change when a new promotion launches?
Individual promotions usually carry their own specific conditions in addition to the general terms. Where the two overlap, the offer's own terms typically apply, so it is worth checking both before opting in.
Do the same terms apply to live dealer games?
Yes, our general terms apply across the site, though certain formats such as live tables may carry additional house rules around timing or limits. These are shown alongside the game itself.
What should I do if I do not understand a clause?
Start with our Casinova faq page for common questions, and refer to the full terms on the official site for anything specific to your account or a promotion you have seen.